Tag Archives: Sleep Concierge

Things We Like: Pillow Concierge

Post by Kyle St. Romain.

Choosing the right pillow can be a timely and expensive endeavor, roiled with many restless nights’ sleep. That is, until you find the right one. I personally have a closet of pillows that don’t quite work for me; a constant reminder of the work I’ve done (and money I’ve spent) in pursuit of bedtime nirvana.

To help expedite your search for the best pillow, I’ve gone over some of the basics of choosing the right pillow in a previous post right here on the Charles P Rogers blog. That post details some of the basics of pillow construction, and the general types of pillows that are best suited to your sleep style. Once armed with that knowledge, the only thing left is to go to test out a bunch of different pillows in person. This can be a tiresome task, especially if your current pillow hasn’t been giving you the best night’s sleep. However, there may be a shortcut to your pillow hunt if you find yourself staying at New York City’s Benjamin Hotel.

A quick review of their website, and you’ll find that The Benjamin holds sleep paramount. So much that they offer a sleep guarantee, which promises, “you’ll sleep just as well at The Benjamin as you do at home, or we’ll give you a free night’s stay.” This is a pretty bold statement for a hotel in the middle of the city that never sleeps, though you may discover that you’ll sleep better at The Benjamin than you ever have at home thanks to their robust sleep program.

The sleep guarantee, however, is merely a backstop to The Benjamin’s full sleep program. At the forefront is the pillow menu: a selection of 12 pillows ranging from a 5-foot body cushion, to buckwheat and hypoallergenic pillows, all the way to water-filled pillows. I’ve never tried a water pillow before, but am intrigued by the idea. You can view the complete pillow menu here.

And if you’re having trouble making a selection from the pillow menu, there is even a dedicated sleep concierge to help. The sleep concierge will assess your sleep habits, recommend one of the pillows from the menu, and even send up bedtime snacks or schedule you for specific spa services that can help you achieve the best night’s rest you’ve ever had. Wow!

In any case, I think the idea of a pillow menu is a pretty cool, especially if you have yet to find the perfect bridge between your head and the mattress. Throw in snacks and customized sleep programs, and you’ve got all the ingredients for a great night’s sleep. I also wonder if there are companies that provide personalized sleep assessments in your home – a sleep consultant? I know I’d be game to give them a try, especially if the service came with a guarantee!

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